HEBREW / WARRANTY POLICY

WARRANTY POLICY

QUALITY GUARANTEE

1. OUR COMMITMENT

"HEBREW guarantees 100% of products pass strict quality control before reaching your hands. Every piece is handcrafted in Vietnam."

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Stitching defects within 30 days of receipt

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Print/embroidery fading inconsistent with description within 30 days

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Wrong item/size delivered vs. order

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Manufacturing defects (tears or holes due to fabric quality)

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Damage from improper use (wrong wash temperature, bleaching)

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Natural color fading after extended use

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Damage from accidents, misuse, or force majeure

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Items repaired by third parties

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Items missing original HEBREW tags/labels

Take clear photos of the defect

Send to warranty@hebrew.vn with your order number

HEBREW reviews and responds within 24 hours

Ship item back (HEBREW covers one-way shipping)

Receive replacement or refund within 5–7 business days