HEBREW / DELIVERY POLICY

DELIVERY POLICY

SHIPPING INFORMATION

1. COVERAGE

—

Nationwide delivery to all 63 provinces

—

International shipping available (contact for quote)

2. DELIVERY TIMEFRAMES

REGION	STANDARD	EXPRESS
Hanoi, Ho Chi Minh City	1–2 days	Same day (inner city)
Other provinces	3–5 days	2–3 days
Remote areas	5–7 days	3–5 days

Note: Times are calculated from order confirmation, excluding weekends and public holidays.

3. SHIPPING FEES

METHOD	PRICE	FREE SHIPPING FROM
Standard	30,000 ₫	Orders over 1,000,000 ₫
Express	50,000 ₫	Orders over 2,000,000 ₫
Store Pickup	Free	Hanoi & Ho Chi Minh City

4. DELIVERY PARTNERS

—

GHN (Giao Hàng Nhanh)

—

GHTK (Giaohangtietkiem)

—

Viettel Post

—

J&T Express

5. ORDER TRACKING

After your order is picked up, you will receive a tracking link via SMS and email. Track your order on the carrier's website using your tracking number.

6. LOST OR DAMAGED PACKAGES

—

100% refund if package is lost due to carrier error

—

Processing time: 3–7 business days

—